By using our web site, you consent to the collection and use of your information by DS Laboratories as set forth in the policy currently in effect. If we decide to change our policy, such changes will be posted here on the web site, so check periodically to ensure you have the most current policy.

What information is collected?

When a visitor places an order with us, DS Laboratories may collect personally identifiable information, including name, title, company, address, email address, phone number, and date of birth. We do not require this information to obtain access to any part of our public site, but we do require it to place an order.

In addition to ordering and registration, we may collect personal information at other times, including for example when you enter a sweepstakes or contest or participate in a promotion or marketing campaign sponsored by DS Laboratories or by one of our business partners; when you want to find out about services offered in your area; when you complete surveys or other questionnaires; or when you send an email message to DS Laboratories.

We also use JavaScripts to collect non-personally identifiable information and user names and to match such user names with other personal information, used to measure number of visits, average time spent on a DS Laboratories web site, pages viewed, etc. This information helps us to measure the use and improve the content of our sites.

What are cookies?

When you visit our site, the server saves a small text file, called a cookie, on your hard drive. Your cookie tells us when you re-enter the site, so we know where you visited before and what, if anything, you have in your shopping cart. Cookies help us deliver a better web experience to our users. Generally, we use cookies:

1) To remind us of whom you are and to access your account information, stored on our computers, to deliver a better, more personalized experience.

2) To determine the effectiveness of our ecommerce relationships. DS Laboratories’ partners and affiliate programs use cookies to identify the sites from which users enter our site. Users linking to the DS Laboratories site from one of our ecommerce partners or affiliate sites are given a unique cookie that identifies from which site the user came. This information is used to determine the effectiveness of our relationships, to administer the affiliate programs, and to help target advertisements based on a user’s interests and behavior.

3) To assist DS Laboratories in tracking what items are in your shopping cart.

4) To track your progress and the number of entries in some of our promotions, sweepstakes, and contests.

You have choices with respect to cookies. By modifying your browser preferences, you can accept all cookies, be notified when a cookie is set, or reject all cookies. If you reject all cookies you will be unable to use services or engage in activities that require the placement of cookies.

Who is collecting the information?

When you are on a DS Laboratories site and are asked for personal information, you are sharing that information with DS Laboratories, Inc., its subsidiaries, and related companies. DS Laboratories may contract with third-party companies to perform services for our web site that require these companies to collect personal information (e.g. hosting a sweepstakes, promotion, or survey).

The DS Laboratories web site may contain links to third-party sites that may provide additional information, goods, services, and/or promotions. These sites are owned and operated independently of DS Laboratories, and have their own privacy and data-collection policies and practices.

Any information you provided to these web sites would be governed under the terms of their privacy policies, if any. DS Laboratories has no responsibility or liability whatsoever for the actions of these independent sites and is not responsible for the content or privacy policies of the sites.

How is my information used?

DS Laboratories’ primary goal in collecting personal information is to facilitate order processing and enable us to contact you if a question arises with your order. This information may also be used to provide you with a customized experience on our site, which includes interactive communications and other services.

The DS Laboratories site may also contain surveys and questionnaires asking for information, as well as opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customize your shopping experience, and to provide advice and purchase recommendations. Taking part in any of these segments is always optional.

We also use the information to help target valuable marketing offers. This kind of advertising may be done with banner ads as well as promotional email sent by DS Laboratories or by third parties under contract with the company.

We may also match user information with third-party data to help us understand our customers better. This means DS Laboratories may combine the information you provide with information available from other sources to market new products or services that may be of interest to you.

Finally, DS Laboratories does research on demographics, interests, and behavior based on JavaScripts and the information provided to us when making a purchase, joining a promotion, or completing a survey. We do this to understand and serve users better. The research is compiled and analyzed individually and on an aggregated basis. The company may share the aggregated data with our business partners.

With whom does DS Laboratories share my information?

DS Laboratories may also share your personal information with third-party business partners so they may provide services consistent with the privacy policy — database management, targeted email, sweepstakes, and other promotions — on behalf of DS Laboratories, which takes great pride in selecting only reputable business partners. DS Laboratories may on occasion provide personally identifiable information to third-party businesses as part of a specific product, service, or promotion.

DS Laboratories’ web site may also utilize third-party vendors to supply products and services directly to consumers. Such relationships are designated with a “provided by company” legend or logo or other similarly worded designation. If you desire to purchase a product or service from such third party, your personal information will be collected by the third-party company and shared with DS Laboratories. You may review the privacy practices of the third party either by clicking the link on the bottom of the page, or by clicking on the “provided by company” logo, which will take you to its web site.

When visitors receive a targeted promotional campaign, DS Laboratories shares web-site-usage information with a reputable third-party advertising company for the purpose of targeting future campaigns and updating visitor information used in reporting statistics. For this purpose, we note some of the pages you visit on our site through the use of pixel tags (also called clear GIFs). The information collected through pixel tags is not personally identifiable.

DS Laboratories may also disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating this site’s terms of use or may be violating the rights of, causing injury to, or interfering with the property of DS Laboratories or others. The company may also disclose or access personal information when we believe in good faith that the law requires it.

DS Laboratories may disclose aggregated user statistics to describe our web site to prospective business partners, advertisers, and third parties, and for other lawful purposes.

What choices do I have regarding collection, use and distribution of my information?

In certain types of promotions, we may ask for your email address to contact you in the event that you win a prize. When you participate in these types of promotions, you may receive promotion-related email. Occasionally these messages may include targeted advertisements. If you do not wish to receive such advertisements, you can choose not to participate in such promotions or contests.

If you ever have questions regarding email you receive from DS Laboratories or one of our business partners, or you want to be removed from a mailing list, please contact us at privacy@DSLaboratories.com.

What security measures does DS Laboratories use to protect my information from loss, misuse, or alteration?

When you place an order or provide personal information, your transactions are encrypted for security. Encryption scrambles the information of your purchase, including your credit card number, so it can be viewed only by DS Laboratories.

DS Laboratories uses Secure Sockets Layer (SSL) encryption technology, the highest level of security on the internet, which provides server authentication, data integrity, and privacy. This security measure helps ensure that no impostors, eavesdroppers, or vandals get your personal financial information. SSL not only encrypts it for transmission but also verifies the identity of the server and the safe arrival of the original message at its destination.

No data transmission over the internet, however, can be guaranteed as 100 percent secure. So while we strive to protect your personal information, DS Laboratories cannot ensure or warrant the security of any information you transmit to us or from our web site, and therefore you use our site at your own risk. Once we receive your transmission, we use our best efforts to ensure its security on our systems.

If you would like to review, correct, or change any personal information you have provided or to remove your name from our mailing list, please email us at privacy@DSLaboratories.com. If you have established a user profile on a DS Laboratories web site, you may change the information you provided at any time by visiting that portion of the site and resubmitting your information.

What about my child’s privacy?

This site is intended for use by persons over age 13. DS Laboratories does not seek to collect information about children under age 13. No information should be submitted to or posted on this web site by users under age 13. If a child under age 13 submits personal information, we delete the information as soon as we discover it and do not use it for any purpose. DS Laboratories encourages parents to take an active role in their children’s use of the internet and to inform them of the potential dangers of providing information about themselves over the internet. Additional Information. Questions regarding this policy should be directed to privacy@DSLaboratories.com.

You may also contact us by US mail:

DS Laboratories, Inc.
1602 Alton Road, No. 374
Miami Beach, FL 33139 USA